2008-2014 | Service Advisor
Managed part and tire inventories with accordance to DOT guidelines Negotiated pricing and levels with vendors. Advised customers on mechanical and tire services, and maintenance schedules. Trained customers on proper tire maintenance. Attended factory sponsored educational seminars to remain current with tire technology.
2014-2015 | Shop Manager
Advised customers on vehicle maintenance and scheduling. Performed vehicle inspections for specialty dealers. Trained clients on safety issues. Provided body damage estimates to customers and insurance companies. Provided estimates for high-end customization projects. Office Manager Conducted daily meetings to coordinate and delegate work orders. Set priorities and ensured timely workflows. Performed inventory audits and flow control for mechanical and body shops. Negotiated with insurance companies. Claims review and processing.
2015-Present | Whole sale parts Coordinator
Developed and maintained relationships with new and active shops. Analyzed client needs and customized solutions. Created financial plans with clients to maintain good standing with Infiniti. Worked to manage incoming and outgoing products. Coordinated with delivery drivers. Processed returns and warranties in a timely matter. Assisted the parts counter team.