
2019-2019 | Customer Support/ Help Desk
Logged-in to chat and ticket support system, Create and modify tickets, Disassembled/ reassembled desktops, laptops, and All-in-One PCs
2019-2019 | Student Aide - Internship
Extract and flash IOS on Cisco 2950 switch and 2600 series router, Assist with the process of organizing the Cisco server lab on campus
2022-2022 | IT Help Desk - Internship
Maintain daily performance of computer systems, Install, modify, and repair computer hardware, Maintain daily performance of computer systems, Run diagnostic programs to resolve problems
2018-2022 | Cisco networking academy
Information Security and Cyber Defense Certification /Associates Degree