1989-2005 | Operations Manager
Promoted 6 times from entry level position to Operations Manager throughout 16 year tenure within company of $500 million in annual revenue. Recognized for reliability, dependability, dedication, passion and strong work ethic. Managed all functions and operations of facility and staff including manufacturing, quality, production control, shipping, receiving, transportation, document control/management and tool control management. Implemented corporate directives involving worldwide unique customer specifications, exceeding or meeting current FAA & U.S. Government requirements. Created e-Inventory controls for large volume company/customer/government engineering, tool room e-document control system including rev control, reproduction, distribution, storage, and clearance in both paper and electronic platforms. Utilized presentation skills to support company workshops to enhance blue-sky initiatives, LEAN manufacturing, continuous improvement, safety, and ethics training. Developed team members to adapt to new challenges and created staff buy-in to accomplish specific tasks and excellence goals. Managed facility maintenance both internal and external; Operated CNC machines, shop tools, and fork lifts Managed continuous improvement teams to increase company capacity; Guided facility in safety standards; Directed facility in Inventory/audit requirements.
2006-2011 | Distribution Manager
Determined warehouse operations plan from company strategic goals. Managed operations including order fulfillment (pick/pack), inventory management, shipping/receiving, facility maintenance, production, and staff development for 200,000 annual orders and 550 SKU's. Developed and implemented WMS systems for 4.1 million items in inventory. Created accurate inventories to within 99.97%, far surpassing prior operational results. Changed from periodic to perpetual inventory system. Implemented zoned versus fixed inventory processes increasing throughput and product velocity. Developed warehouse metrics, Key Performance Indicators (KPI's) and production oriented reports, capturing real-time information to monitor performance against specific goals, and deployed visual management system. Championed Safety Committee. Set realistic employee performance goals, raising the bar as new goals became attainable. Hired, developed, evaluated, and disciplined staff through company annual performance plan and frequent informal development discussions. Provided challenging stretch goals and mentored employees through over 200 operational changes within 18 months.
2012-2013 | Manager of Operations
Assessed and implemented continuous improvement KPI on existing work flow using industry tools and develop improved work flow while setting new production goals. Championed staff development in process improvements by solution driven techniques, team member buy in and attainable goals. Assisted in planning, implementation, and analysis of new business model covering all aspects of the distribution/retail operations resulting in an 18% increase in annual retail sales. Implemented corporate directives to staff, trained and assisted staff development, answered staff inquiries pertaining to benefits, training, payroll, performed payroll functions, HR assistance including hire, develop, evaluate, and discipline staff of over 150 team members. Overseen Distribution/transportation dept. including dispatch, pickup/delivery mapping, maximized travel time, fleet maintenance. Managed daily shipping manifest for daily retail deliveries. Oversee all facility maintenance, processing/production, distribution, transportation, recycling, safety, office staff, policy implementation, and budgetary conformance.