2007-2008 | Low/Mid Temp Technician
To open up the cooling loop removing the compressor, metering device, flushing out contaminants. This was an apprenticeship position I worked prior to attending school for HVAC. Preformed refrigerant recovery, and removal of compressors and metering devices with mild contaminant cleanout for mid and low temp refrigeration commercial coolers and freezers.
2008-2010 | HVAC Maintenance, Service Technician
Through diagnosis and maintenance of 110 ton Heat Pump, Gas/ Straight Cool equipment in package and split configurations. Detailed and accurate information was to be collected on each call, recommendations and problems were thoroughly explained to each customer prior to repair in terms that they could understand. Maintenance and service skills took root with a careful eye on quality. Understanding how to listen to the customers needs coupled with how to undersell and over deliver was learned as well.
2011-2011 | HVAC Service Technician
To maintain, service, and replace 110ton HVAC Residential/ Light Commercial Heat Pumps, and Gas/Straight Cool equipment in both package and split configurations. Thorough and honest diagnosis were requirements of each call. I lead the shop in revenue, and customer satisfaction for several consecutive months. This I attribute to being a customer-driven, honest mechanic. I was given the responsibility of taking "ride-a-longs" new technician and had to report if they had the skills required to be in our shop. Master Heat Pump Technician, Leader in sales, customer service, Follow up technician, Customer complaint technician.
2011-2012 | Lead Service Technician
To maintain, service, and replace, when necessary, HVAC equipment, 110 ton heat pumps, gas/straight cool, in both package and split form. Thorough measurements, paper work, and pricing were demonstrated on each call. I was the leading service technician in customer service and overall revenue for several consecutive months. I also was appointed the gatekeeper of the shop. All new employees rode with me prior to receiving their own truck, and had to have my approval.
2012-2013 | HVAC Technician
Low and mid-temp refrigeration, heating and cooling service technician. To troubleshoot and repair restaurants walk in coolers and freezers, reach in coolers and freezers, make up airs, exhaust fans, and multistage rooftop units.
Maintenance, Service, Replacement.