ken day

  • 21.0+ yrs experience

Work Experience

  • The U. S. Army

    1982-1987 | Sergeant, Maintenance Supervisor

    63rd sig bn. 43rd engineer bn. 167 armored division America/Europe. Honorable discharge.

  • Dan-Comm Paging

    1992-2000 | Technician

    Repaired digital and voice pagers including re-channeling using the customer desired frequency crystal. Replaced LCD assemblies and component level repair. Refurbished used pager assemblies for re-sale to other paging carriers and private customers.

  • Psion

    2000-2010 | Bench Technician

    Processed sales and rental orders of RF hand held terminals. Conducted trial runs of customer specific programs. Ensured that programs retrieved information accurately. Ensured that programs produced desired performance accurately. Updated and maintained customer specific computer programs. Used detailed flow charts to map programming problems and solutions. Applied knowledge of computer capabilities in order to link clients hand held terminals to the computer for configuration. Consulted with management, technical staff, and other programmer to resolve customer issues. Used data base user interface and query software such as Microsoft Access and Excel. Applied programming language skills including: epoc and Windows Ce. Processed and configured hand held terminals for customer specific software applications including field service troubleshooting and repair. Repaired IC boards using appropriate soldering station including microchip removal appliances. Replaced circuit boards that were still under warranty. Tested and replaced defective laser pods on RF terminals. Loaded security specific software including: Aegis and Funk Oddessy. Upgraded terminals with Cisco and WLAN radios.