1995-1998 | Machinist
CNC lathe and mill set up, Operate machine, Product inspection according to blue prints, Tooling, Production documentation according to ISO 9000, Production planning, Train new people, Shipping & Receiving, Safety inspector
1998-2002 | Automotive Technician
Preformed automotive repairs and diagnosed drive-ability problems. Performed all preventive maintenance, timing belt, water pump, wheel alignment, wheel balance, tune up, suspension work.
2002-2006 | Automotive Shop Manager
Answer phones, make appointments, make invoices, diagnose vehicles, repaired the vehicles. Performed timing belt, water pump replacement, engine rebuild, suspension work, electrical work and many other old school vehicle repair like carburetor rebuild, modify and install after market parts. Order parts as needed. Make schedules for employees. Deal with all venders.
2005-Present | Field Service Technician II
Receive routine service orders for the installation and/or maintenance of voice, video and/or data equipment and services. Refer to service order for information on job site and equipment required to perform task. Install, repair, rearrange or remove client’s equipment and services. Perform CAT5, CAT5E and CAT6 wiring, which requires going up in the attic to do wall-fish and/or going under the house from crawlspace access. Check and analyze voice, video, and/or data service delivery as necessary using a variety of test equipment as applicable. Install modems, switches, routers, HCNA and gateways according to application. Actively participate in company solutions program to achieve annual departmental goals. Act as initial contact for members of the public with the company and is expected to act as public spokesperson for the company, often explaining difficult or complicated information. Complete reports and process service orders, and submit to Field Services clerical personnel.
High School Diploma