Tiffany Bucci

Work Experience

• The Creekside Restaurant

  1996-1997 | Supervisor

  Demonstrated competence and confidence in the management, overseeing and planning of events such as weddings, receptions, banquets, anniversary parties and graduations. Worked closely with the customer for menu planning, decorating and event setup. Suggested food and service options to the clients, which help accomplish client satisfaction with the increase in sales being the end result. Interviewed and trained new employees. Scheduled work shifts for 10 employees. Inventoried stock and reordered more than $200,000 worth of food a year.

• Reese Brothers

  1997-1998

  Maintained and updated client database ensuring all information is correct. Compiled new client information for data entry responsibilities and also quality control of information gathered and entered. Provided sales assistance by explaining product specifications and the benefits of the product to the potential clients. Proficiently used all office equipment. Indexed files and miscellaneous documentation to help facilitate continuity between employees. In charge of purchasing all supplies needed on a daily basis.

• Abates' Seafood Restaurant

  1998-1999

  Assisted in the day-to-day management overseeing a wait staff of 30 or more employees. Trained new hires of the establishment’s policies and procedures to ensure shift synchronization. Ensured that the clients were satisfied with exquisite service of fine food and beverage. Increased the clubs profits and customer satisfaction through suggestive selling. Used automated system for order entries. Inventories and restocked daily items used by the wait staff. Provided excellent customer service skills while dealing directly with clients and answering phones for take out orders.

• Willowbrook Country Club

  1999-2000 | Manager

  Assisted in the day-to-day management, overseeing a wait staff of 10 or more employees. Trained new hires of the establishment’s policies and procedures to ensure shift synchronization. Ensured that the clients were satisfied with exquisite service of fine food and beverage. Increased the clubs profits and customer satisfaction through suggestive selling. Used automated system for order entries. Inventoried and restocked daily items used by the wait staff. Provided excellent customer service skills while dealing directly with clients and answering phones for take out orders.

• Slippery Rock University's Center for Safety and Environmental Management

  2000-2004 | Marketing Assistant/ Office Manager

  Responsible for maintaining the accuracy of the client database, which has approximately 40,000 files. In charge of telemarketing within the organization. Handled all aspects preparing and shipping materials and materials management through UPS & Fed Ex. Handled all aspect of mass faxing campaigns to include the development of the flyer, uploading database files to an off-site location and initiating the fax campaign. Prepared all course material for five health and safety professional to include, information gathering, quality control of materials, presentation / manual development, printing and scheduling larger print jobs using Kinko’s and Office Max. In charge of purchasing all supplies needed on a daily basis. Handled all travel arrangement (flights, hotel and rental cars) for the staff during a Safety Services campaign with Grainger Industrial Supply where there were approximately six meeting across the US per week. Planned all travel for two individuals traveling consecutively over several months with 100% accuracy. Estimated travel arrangements made during this time was in excess of $50,000. Compiled information to generate a company continuity book. Successfully collected over $30,000 in overdue or unbilled fees by thoroughly auditing billing records and persevering in telephone collection follow-ups. Also handled all aspects of accounts receivable and billing of accounts including handling of posting checks and cash to accounts. Oriented customers by answering questions regarding service details.

• CNC Specialties Manufacturing, Inc.

  2005-2006

  Responsible for maintaining the accuracy of logging new job orders for production and making sure all drawings coincided with the drawing numbers listed on the purchase orders for clients. Also handled logging new quotes and writing quotes for items for production. Responsibilities also included the auditing and entering of employee time slips for jobs completed and to make sure that the time slips coincided with their time cards. Also handled all aspects of accounts payable including posting purchases and receiving inventory to the various accounts for clients and printing checks for mailings. Also handled all aspects of accounts receivable and billing of accounts including handling of posting checks and cash to accounts.

• Kiski Valley Water Pollution Contraol Authority

  2006-2007 | Billing Clerk/ Accounts Receivable

  Responsibilities include handling and distribution of mail including handling and processing a daily average of 100 checks per day and sometimes up to 300 checks a day and applying them to the various customer accounts in the visual utility billing system database. Also handled an average of 20 customers per day making payments by check, cash or credit card over the phone. Responsible for maintaining and updating the accuracy of the client database, which has approximately 10,000 files. Responsible for billing and collection of final bills and final notices to customers whom have not paid. Basic daily job duties also included answering customers questions regarding their bill and consumption amounts, answering phones, filing and typing.

• AccountTemps

  2007-2008 | Accounting Clerk, AR/ AP

  Responsibilities of this position included filing & recording of accounts payable. Filing and recording of job files that were pertaining to government contracts. Processing of Certified Payrolls. Filing & recording of several company credit cards and slips. Back charging several sub contractors that were hired by the company. Creating & analyzing of spreadsheets to determine costs associated with various jobs. Entering & recording of new employee information in Quick Books. Maintaining and organizing filing system.

• Vandergrift #2 Volunteer Fire Department

  2008-2012 | Fundraising Chairman, Training Coordinator, Financial Secretary

  Responsibilities of the fundraising chairman include coordinating all bands, entertainment, vendors, sponsors & the food menu for community functions, the position also includes overseeing & coordinating all fundraising functions within the organization and overseeing the staff on the committee appointed by the president of the company. As fundraising chairman I am also in charge of reporting and keeping accurate documentation of all fundraising profits & bills and giving a bi-weekly report of the fundraising totals at our meetings. As Bingo Chairman I am in charge of ordering of supplies needed to run the weekly Bingo such as food items & bingo supplies and seeing that the bingo is properly staffed at times, training new personnel to run the register & kitchen. I am also responsible for the bookkeeping, which includes keeping accurate documentation of profit sheets and noting all expenses incurred to run bingo. I also read the report to the company and members bi-weekly at our meetings. As training coordinator I am responsible for coordinating all trainings to take place and seeing that our department is keeping up with the current NFPA regulations and making sure that our new members take all the classes that are required to comply with the NFPA and keeping a yearly record to update our certifications yearly as required. As Engine Captain my job is to maintain my truck & equipment on it to make sure it is functioning properly in the need to use it for fire I also am responsible for making sure it is up to date on its current inspections. As financial secretary my job is to deposit all funds that the department raises and keep accurate documentation of the deposits, withdrawals and bills distributed to our vendors. My responsibilities is also to create and keep a accurate reports for distributions made and analyze where the majority of the department funds are going then report back to the company monthly at our meeting and report to them where the majority of the funds are going to create a budgetary report for the year.

• J Palumbo Contracting, Inc.

  2011-2013 | Office Manager/ Payroll, AP and AR

  Responsibilities include overseeing and making sure employees are performing there everyday job duties, making sure new hires fill out all necessary forms such as w-2’s, 1099, contracts for clock in & clock out procedures, timesheet requirements & safe vehicle operations. I am also responsible for reading of time clocks and auditing all time sheets for all current employees & sub-contractors and also billing time to various on going jobs and handling entering & processing all payroll every two weeks. On a daily basis I do all accounts receivable duties such as do billing through Verisae & QuickBooks to bill various clients like Giant Eagle. On a daily basis I also handle all accounts payable functions such as paying bills on-line by credit cards, bank accounts or printing checks through quickbooks. I also handle distribution of all mail and enter all bills and checks towards various accounts. Once a week I am required to create reports on profit & loss and present them to the owner.